All jewelry is made by hand, to order, please allow 2 weeks for your order to be made and shipped. All jewelry is packed in a muslin bag and jewelry box. Shipped via USPS, in the continental United States orders are expected to arrive within 2-3 day of shipment. If you would like to upgrade to a faster shipping method please contact me through the form on the contact page. EM Jewelry+Design is not responsible for lost or stolen packages.
International shipping is the flat rate of $15. Packages are shipped via USPS first class mail and tracking is not available once it has left the United States. Most items will arrive within 2 weeks of shipping, but it could take up to 4. EM Jewelry+Design is not responsible for any additional taxes or fees charged upon arrival.
If for some reason you are unhappy with your purchase, returns are accepted within 14 days of receiving your order. Please include a note stating your reason for return. The jewelry can be exchanged for another item or a refund can be issued. Please note that the cost of shipping will not be refunded. Buyer is responsible for return shipping.
If you are ordering a gift, please specify who to address it to in the checkout box!